Post Description

Practical cookbook with recipes that will help you get the most out of Microsoft System Center 2012 Service Manager
    Learn the various methods and best practices administrating and using Microsoft System Center 2012 Service Manager
    Save money and time on your projects by learning how to correctly solve specific problems and scenarios that arise while using System Center Service Manager


    The practical implementation of the ITSM Framework and Processes
    How to Personalize SCSM 2012 Administration
    Configuration of Service Level Agreements
    How to build the Configuration Management Database
    Change and Release Management Design
    Advanced Personalization of SCSM
    Automation of Service Manager 2012
    Implementation of Security Roles

Samuel Erskine (MCT)
Samuel Erskine (MCT) has over 15 years' experience in a wide range of technologies and industries (public and private) including working for fortune 500 organizations. In 2009 he founded a consultancy practice organization in the United Kingdom focused on implementing Microsoft System Center systems management and IT Service management products. He merged the United Kingdom organization with Syliance IT Services in 2012 and became the third member of the Syliance global management team. He is a Computer Engineering graduate and holds various technology vendor/industry certifications. He is an active participant in the System Center community with a blog at www.frameworktorealwork.com. 

Language : English
Paperback : 474 pages [ 235mm x 191mm ]
Release Date : October 2012
ISBN : 1849686947
ISBN 13 : 9781849686945